Fred Anderson Toyota

9101 Glenwood Avenue
Raleigh, NC 27617

  • SALES, SERVICE & PARTS: 844-241-2380

Family Plan - F.A.Q.s | On New & Used Toyota Vehicles

Family Plan FAQs - What People Are Asking Fred Anderson Toyota Serving Raleigh, Durham and Apex, North Carolina

  • What vehicles are covered by the Family Plan? Answer: Every new Toyota and Scion purchased or leased at Fred Anderson Toyota gets the full Family Plan coverage you see above. Used Toyota vehicles with under 50,000 miles are also covered by the full Family Plan. For used Toyota vehicles between 50,000 and 100,000 miles, everything but the engine warranty is included.
  • Does the family plan end at any pre-determined date? Answer: The Family Plan has no pre-determined end date. If you purchase a new or pre-owned Toyota from us there is no expiration date.
  • How does oil changes for life work? Answer: Oil changes for life includes the oil, oil filter, and the labor. The only requirement is that you perform your factory recommended services (in your owner's manual) at Fred Anderson Toyota
  • When and how do you receive a loaner car? Answer: You can get a loaner car at any time for any maintenance or repair over $300.00.
  • How will we wash your car for life? Answer: Here at Fred Anderson we just made a substantial investment in a state of the art car wash. This system will wash the exterior of your vehicle just like a pay car wash.
  • How does our $500.00 loyalty discount work? Answer: When your vehicle reaches 50,000 miles you will receive a discount card that gives you up to 15% off individual future services.
  • If I'm out of town and get my vehicle serviced do I void the family plan? Answer: To maintain the Family Plan we require that you service your vehicle at Fred Anderson Toyota, However if a special circumstance arises and you are over 250 miles from the dealership we will not void the Family plan. We will need documentation to maintain the engine guarantee when you return for your next service.
  • Do I have to do all my repairs at Fred Anderson Toyota? Answer: Repair work can be completed at other ASE Certified repair shops. However Fred Anderson has competitive and sometimes lower repair, Tire, and maintenance prices (Brakes, Filters, Alignments) then non Toyota repair facilities. We also only use factory parts and have certified Toyota Technicians repairing your vehicle.
  • If I go over the mileage on my maintenance will I void the Family Plan? Answer: Excess wear on a vehicle can occur when maintenance is not performed at the recommended interval. We do require that you do your services within a 100 miles of the factory recommended interval.

*Only valid on new Toyota vehicles and pre-owned Toyota with less than 50,000 miles. Free rental car and free car washes with select new or used vehicle purchase expires 12/31/2014. All Toyota factory-recommended regularly scheduled maintenance must be performed at Fred Anderson Toyota. All discounts through Fred Anderson Toyota. Good at participating dealers. College grad and military rebates not included. See dealer for details.

*The Fred Anderson Family Plan is only valid on new Toyota vehicles and pre-owned Toyota vehicles with less than 50,000 miles. The new vehicle cannot be part of a rental or commercial fleet. The Family Plan provides additional coverage after ToyotaCare expires. ToyotaCare no cost maintenance covers 2 years or 25K miles whichever comes first. See Toyota dealer for details and exclusions. Valid only in the continental U.S. and Alaska. Maintenance beyond 2 years/25K miles is provided by the dealership. The services include all regularly scheduled maintenance items at the scheduled maintenance intervals as outlined in your owner's manual. The regularly scheduled maintenance must be performed at Fred Anderson Toyota. All discounts through Fred Anderson Toyota. Family Plan benefits are non-transferable. Factory recommended oil changes totaling $519.92, car washes every 5k miles totaling $159, rental vehicles during regularly scheduled maintenance totaling $79.90, limited powertrain warranty totaling $2150, and $500 loyalty discounts equals $3,408.82 advantage. College grad and military rebates not included. See dealer for details.