Family Plan - F.A.Q.s | On New & Used Toyota Vehicles

#1 Toyota Dealer in Carolinas

Family Plan New and Used

People always ask us why Fred Anderson Toyota is the Family Store. It is because we are all about commitment and providing real value. That is why Fred Anderson Toyota introduces the Family Plan available on New and Used Toyotas and New Scions! See below for additional details. You have never seen value and commitment like the Anderson Family Plan. So come on in and let us show you what value is all about.

Family Plan FAQs - What People Are Asking Fred Anderson Toyota Serving Raleigh, Durham and Apex, North Carolina

What vehicles are covered by the Family Plan? Answer: Every new Toyota and Scion purchased or leased at Fred Anderson Toyota gets the full Family Plan coverage you see above. Used Toyota vehicles with under 50,000 miles are also covered by the full Family Plan. For used Toyota vehicles between 50,000 and 100,000 miles, everything but the engine warranty is included.

Does the family plan end at any pre-determined date? Answer: The Family Plan has no pre-determined end date. If you purchase a new or pre-owned Toyota from us there is no expiration date.

How does oil changes for life work? Answer: Oil changes for life includes the oil, oil filter, and the labor. The only requirement is that you perform your factory recommended services (in your owner's manual) at Fred Anderson Toyota

When and how do you receive a loaner car? Answer: You can get a loaner car at any time for any maintenance or repair over $300.00.

How will we wash your car for life? Answer: Here at Fred Anderson we just made a substantial investment in a state of the art car wash. This system will wash the exterior of your vehicle just like a pay car wash.

How does our $500.00 loyalty discount work? Answer: When your vehicle reaches 50,000 miles you will receive a discount card that gives you up to 15% off individual future services.

If I'm out of town and get my vehicle serviced do I void the family plan? Answer: To maintain the Family Plan we require that you service your vehicle at Fred Anderson Toyota, However if a special circumstance arises and you are over 250 miles from the dealership we will not void the Family plan. We will need documentation to maintain the engine guarantee when you return for your next service.

Do I have to do all my repairs and maintenance at Fred Anderson Toyota? Answer: Repair work can be completed at other ASE Certified repair shops. However Fred Anderson has competitive and sometimes lower repair, Tire, and maintenance prices (Brakes, Filters, Alignments) then non Toyota repair facilities. We also only use factory parts and have certified Toyota Technicians repairing your vehicle.

If I go over the mileage on my maintenance will I void the Family Plan? Answer: Excess wear on a vehicle can occur when maintenance is not performed at the recommended interval. We do require that you do your services within a 100 miles of the factory recommended interval.